Privacy Policy - Robins Dorvil Enterprises LLC

Privacy Policy

Effective Date: January 1, 2025

Robins Dorvil Enterprises LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to obtain dental and vision insurance quotes and coverage through Ameritas products.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Request an insurance quote through our website forms
  • Contact us via phone, email, or text message
  • Sign up to receive text messages from us

The types of information we may collect include:

  • Name and contact information (phone number, email address, mailing address)
  • Zip code and coverage preferences
  • Information about your dental and vision insurance needs
  • Preferred dentist or practice information
  • Any other information you choose to provide

SMS/Text Messaging Policy

By opting in to receive text messages from Robins Dorvil Enterprises LLC, you consent to receive the following types of messages:

  • Insurance quotes and coverage information
  • Follow-up messages regarding your quote requests
  • Appointment scheduling and reminders
  • Policy information and updates
  • Customer service communications

Message Frequency: You may receive approximately 2-5 messages per month, depending on your quote requests and interactions with our services. Message frequency may vary.

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier's plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message that you have been unsubscribed.

Help: For help with our text messaging service, reply HELP to any message or contact us at (561) 899-8575.

Consent Not Required: Your consent to receive text messages is not a condition of purchasing any goods or services from us.

Supported Carriers: Our SMS service is compatible with major carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes and coverage information
  • Process your requests and applications
  • Communicate with you about Ameritas dental and vision insurance products
  • Send administrative information and updates
  • Respond to your comments, questions, and customer service requests
  • Send you text messages if you have opted in to receive them
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

  • Ameritas: To process your insurance quotes and applications
  • Service Providers: Third parties who perform services on our behalf (such as SMS messaging platforms)
  • Legal Requirements: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Opt out of marketing communications
  • Opt out of text messages by replying STOP
  • Request deletion of your personal information (subject to legal requirements)

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Robins Dorvil Enterprises LLC
Phone: (561) 899-8575
Email: info@dentalandvisionquotes.com